Mortgage Advisor: Getting a Mortgage

Your Fully Independent Mortgage Advisor: Ready To Help

  • A FREE, no-obligation initial consultation with a real mortgage advisor
  • We take the complexity and stress out of getting a mortgage & help you from the first call through to completion
  • Personally assigned advisor who acts swiftly and keeps you updated regularly
  • Whole of market access including exclusive deals not available on the high street
  • On top of advising we do all of the mortgage work on your behalf
  • Contactable outside of office hours to accommodate your own schedule

How our professional, impartial mortgage advisor can help towards getting a mortgage

Getting a mortgage is a big step in our lives. It is for this reason that impartial advice is crucial from a competent and qualified mortgage adviser. Whether you are a first time buyer, looking to re-mortgage or purchasing a commercial building for your business. Our mortgage advisors can help you in getting a mortgage. We provide advice across all types of mortgages and on the whole of market meaning we aren't restricted to a panel of lenders. With over 30 years' experience we remain a family run business providing a personal service with many returning clients and referrals from existing clients being at the core of our business.

We look to service your needs swiftly and with precise and clear communication. With the mortgage products that we recommend we aim to make the process as smooth as possible. When it comes to the legal side of the mortgage process we recommend a close panel of solicitors. We work with them often and can vouch for their services meaning you don't have to crawl Google to find a solicitor to do your properties legal work.

As you can see we take care of you from the outset of the start of getting a mortgage right through to the end. Our advice is thorough and has no restrictions on which lender we can recommend meaning you get unbiased mortgage advice.

Mortgage products we advise on are as follows:

Using a mortgage broker

A lot of clients, new and experienced, ask about our mortgage process so lets lay it out for you here. At the initial stage of getting a mortgage we would have a meeting, phone call or email conversation to discuss your needs and current financial situation. Here at True Advice we hold honesty and simplicity at the core of our beliefs. If we feel we can't get you a great deal off the bat, we will tell you straight. We often advise on how you can progress to your mortgage goal going forward. In this initial meeting we will also go over our broker fees.

If we can assist you in getting a mortgage then our advice process starts with a full financial fact find. In this step we gather all the information we need on your financial & personal situation to produce the right recommendation for your mortgage goal. Once we have all that information it's time we make our recommendation. Our recommendation will be based on the mortgage comparison we have done across the market. We will discuss your options and provide you with a mortgage illustration along with a client agreement laying out our fees. This is how we begin getting a mortgage for you and tailor it to your needs.

Getting a Mortgage

The full mortgage advisor application

If the mortgage deal is right for you and you want us, as your mortgage advisor, to process that into an application, you sign up with us and off we go. Now onto the actual process of getting a mortgage for you. Next we look to gather all the documents necessary, ID, deposit proof, pay slips etcetera as we need them to submit to lenders. When all the documents are gathered and satisfactory we will then proceed to submitting the application with the lender. The lender will request a valuation and comb over the documents provided.

The timescale on this varies but you're looking on an average of two to four weeks, depending on circumstance. Once they have looked over everything, the property and your financials a decision will be made. If acceptable, they will submit a formal offer. Your solicitors receive a copy of the offer and then process the legal side of the mortgage.

"Ashley provided and relayed all the complex information regarding the mortgage process and made it simple to understand. With fast responses and detailed information, we’d recommend Ashley to anyone who was looking for advice."

Hannah T.

"Have used this company three times now. Three different mortgages, all of them precisely what we needed. Superb customer service, fast communication, very reasonable fees."

Roger E.

How we take care of you prior to the offer

We don't stop our duty of care despite our advice process being over. The after offer stage is key to our mortgage service. Your mortgage advisor will periodically check up on your case to make sure the desirable outcome is being achieved. We will also make sure you have the correct buildings & contents insurance in place as this is a condition with all lenders. We often do this post the offer as we like to make sure that getting a mortgage is the priority. If you also want life insurance to protect the mortgage that is something we can discuss. Along family income benefit insurance to protect your family in the home. Income protection to protect your self employed pay cheque. Or potentially key man cover to merge life insurance with your business.

You process finishes once contracts exchange. Once you're mortgaged we will get in touch further down the line should you want to renew a fixed rate. You could also look at getting a mortgage for a different property.

Don't hesitate to contact us going forward though, we don't only advise on mortgages and insurance. We also look at pensions and investments for clients. Meaning we take care of the full remit of financial advice for you from start to finish.

Contact us today for a FREE initial consultation to discuss how we can go about getting a mortgage for you today.

Regulatory Statements

Equity Release

Equity Release plans are not right for everyone. And it is important that you fully consider your options and receive independent financial advice before making a decision. It is also important that, if you do decide to use an equity release product, you choose one that meets your needs.

Remember that taking an equity release plan is generally a long term option. However, there are flexible plans available that may fit your varying needs and some will allow you to repay in the future without penalties.


All investments involve a degree of risk of some kind. This section describes some of the risks which could be relevant to the services we provide you. We may provide further risk information during the course of our services to you, as appropriate.

Our services relate to certain investments whose prices are dependant on fluctuations in the financial markets outside our control. Investments and the income from them may go down as well as up and you may get back less than the amount you invested. Past performance is not a guide to future performance.



Buy to Let Mortgages

Some Buy to Let Mortgages are not regulated by the FCA.

True Advice Financial Services is a trading style of TA and SE Hollom Ltd (FCA 461206) which is an Appointed Representative of New Leaf Distribution Ltd which is authorised and regulated by the Financial Conduct Authority : Number 460421.

Registered Office : New Leaf Distribution Limited, 165 - 167 High Street, Rayleigh, Essex, SS6 7QA.